About us
Our team
Our employees are what make our company so special. That is why their satisfaction and motivation is our aspiration: at Pfando, every employee is given the chance to reward themselves through hard work, ambition and determination.
Our team spirit and mutual helpfulness are the basis for our success!
Would you like to become part of our team?
Get to know us and become part of our Pfando family!
Apply nowManagement
Mr. Renkel took over the position of Sales Director in October 2011. His focus was on expanding the branch network, the sales structure and employee recruitment and development. At the end of the 2015 financial year, Mr. Renkel was promoted to Managing Director of Sales. He then took on the sole role of Managing Director in 2017.
Mr. Kümetepe took over the role of Area Manager South at Pfando in September 2015. He coordinated all sales matters for the six branches in southern Germany and developed his team into the most successful in the company. In April 2016, Mr. Kümetepe took over the position of Sales Director and since then has been responsible for the entire sales area with five departments and more than 80 employees.
Mr. Tomaschewski took over as Head of Financial Accounting in August 2017. His focus was on making Pfando fit for the future with new financial accounting software. After a short break, Mr. Tomaschewski was promoted to Commercial Manager in June 2020. Since then, he has been responsible for the entire administrative department with five departments and 25 employees. In August 2021, Mr. Tomaschewski was granted power of attorney.
Development / History
Pfando was founded in innovative Berlin in November 2010 and has grown organically ever since. To ensure the company's long-term success, the focus was placed on the holistic digitalization of business processes right from the start.
Since 2010, the digitalization process has been optimized by, among other things, further developing our own CRM system and our customer app. With the help of this CRM system, we are able to centrally manage all processes at our locations throughout Germany in order to combine the traditional branch structure with modern digital efficiency.
Thanks to our locations throughout Germany with trained employees, our unique selling point is that our customers receive cash within 60 minutes and can continue to use their vehicle as usual. Customer proximity plays an important role, which we guarantee by constantly expanding our branch structure.
In order to continuously increase awareness of our product, we have focused our marketing activities on the digital and TV sectors in collaboration with competent partners. We also support our employees and continuously develop them in order to meet the demands of the market at all times.
Company video
With our recently opened stores in Hamburg East, Lübeck and Paderborn, we are presenting our newly developed store concept for even more well-being to our customers for the first time. In addition to new colors and high-quality woods, a pleasant lounge atmosphere awaits you. We look forward to your visit!
Pfando fielded a team at the Celebrity Darts World Championship for the 4th time in January 2024. With Jürgen Milski and world champion Luke Humphries, we once again had a strong line-up in 2024.
Social commitment has been a top priority at Pfando for years. In 2023, Pfando and its employees will once again donate a mid-five-figure sum to charitable organizations such as ARCHE Berlin, Stiftung Kinderherz, Jose Carreras Stiftung and Franziskaner Treff.
After broadcasting more than 60,000 TV commercials over the past 3 years, it was time for a new advertising campaign: the "Junge" and "Schwiegermutter" commercials produced in Hamburg with Lothar Matthäus stand for the development and quality standards of our company.
At Pfando, the focus is on our customers - so after three years, we are once again presenting an optimized website that reflects the progress of the times.
The year 2023 will be characterized by further expansion: we look forward to welcoming our customers to our newly opened locations in Ulm, Münster and Dresden from March.
After a three-year break due to the pandemic, the time had finally come again - our team Pfando.de with Bülent Ceylan and Gerwyn Price reached the final in style and became runner-up at the Celebrity Darts World Championship 2023!
Social commitment and social responsibility play an even greater role, especially in economically challenging times. In 2022, Pfando once again donated over €60,000 to charitable organizations such as the Arche and the Kinderherz foundation.
In its rulings, the 8th Senate decided
that there is no violation of Section 34 (4) GewO and therefore no violation of the ban on buyback trading. The highest German civil court
has thus answered this central and long-disputed legal question and created legal certainty for the future.
With our new location in Rostock, we are now also on site for our customers on the Baltic coast.
Pfando helps and once again donates €26,500 to the Arche to ensure the supply of food and material goods to refugee families from Ukraine.
Pfando is further expanding its branch network and is now also represented with a branch in Karlsruhe.
In addition to the company donation of €60,000 to the Arche and around €6,000 to the Kinderherz foundation, around €4,500 was donated to the Bärenfamilie and Franziskustreff social institutions thanks to the generous donation from Pfando employees.
We produced a new image video to convince strategic partners and potential new employees of our company. The content focused on our unique success story, as well as our values and vision for the future.
Customer satisfaction is our top priority. For this reason, we have had our processes for dealing with customers audited by TÜV Rheinland. We are proud to now carry the "Certified Service Quality" certificate. We will continue to further develop our processes through annual audits in the future.
At Pfando, we are constantly working to meet the needs of our customers. With this in mind, we have optimized our existing homepage with the customer in mind.
Experience our website now with its new design and simple user interface.
The new Pfando app is now available free of charge in the app store. Thanks to the app, our customers can quickly and easily view their contract details and check the status of their bonus points. This keeps customers up-to-date and enables them to secure great rewards.
This year in particular, Pfando is supporting aid organizations for socially disadvantaged children. Various projects and wishes on the part of the organizations could be realized thanks to Pfando.
Among other things, Pfando made it possible for over 1,000 children from the Arche Kinderstiftung to receive a warm Christmas dinner and presents.
Just in time for the 10th anniversary, the collaboration with record-breaking national team player Lothar Matthäus is announced.
Pfando warmly welcomes the honorary captain to its team and looks forward to working with him in the future.
A major milestone has been reached: Pfando celebrates its 10th anniversary on 02.11.20 and thanks its team and customers for their loyalty and trust.
To make customers' time with us as pleasant as possible, we have now set up Pfando TV in all our stores. You will soon be able to find out some important information about us here.
A lot of work has also been done for our customers during the Corona period: We have brought all our branches up to date, we have moved to two new locations (Hamburg and Düsseldorf) and will soon be opening further branches in Braunschweig, Mönchengladbach and Saarbrücken! Pfando now has a new look throughout Germany.
Visit us and see for yourself.
We look forward to seeing you!
Pfando will have one more branch in 2020! Because we have now also opened in Duisburg.
2020 starts for Pfando with the sponsorship of the Celebrity Darts World Championship 2020 in Bonn! This year, Team Pfando features model Sarah Harrison and professional darts player Gerwyn Price!
This year, we have once again demonstrated our commitment to social causes: The Pfando team donated €80,000.00 to various foundations for children in need.
Among these, €4,650.00 was donated to the Kinderherz foundation to support optimal treatment and care for children with heart disease.
Pfando is still busy filming! From 2020, our new commercials will go online with Yasin Kamat and others.
Pfando continues to grow. We now also welcome our customers in Augsburg and Ingolstadt.
By implementing a DMS and a signature tool in our IT structure, digitalization is progressing steadily in our company.
After 3 years without opening any stores, we have decided to open 7 more locations this year due to the high demand and the fact that our company is now very well known.
Have you already seen us on TV? Our commercials are now broadcast on Pro7, Sat1, RTL2 and many other German channels.
At the beginning of 2019, we decided to restructure our marketing division. With TeamEinsNull, we have a new strong partner for TV advertising at our side.
In January 2019, Pfando is sponsoring the Lily Becker & Peter Wright team in the celebrity darts world championship on Pro7.
With all this success, one thing must not be forgotten: Giving is a virtue! This year, Pfando has donated a total of over €53,000 to the Frankfurt Children's Cancer Aid and the German Animal Welfare Association, among others.
Our store concept was implemented for the first time in Cologne. In addition to the very exclusive location, our stores are characterized by the new stylish store design and the use of very high-quality materials.
Being mobile? No problem with us!
We provide every employee with a company car on request! Our company car fleet now consists of 25 BMWs.
Our extraordinary growth has called for a restructuring of the CRM system, which will help us to work even more efficiently.
Our team now consists of over 50 employees. Throughout our development, it is our employees who make this growth possible.
Our sales location in Frankfurt am Main is also moving. The entire sales organization has now found a place that offers the necessary technical infrastructure for our steady growth.
We were able to win Ailton as our testimonial for 2 years.
Strong development requires strong partners! At the beginning of 2018, we commissioned HAVAS, the largest owner-managed advertising agency in the world, to manage a 7-figure marketing budget in order to further increase our brand awareness.
We are getting bigger and bigger!
Our head office will therefore be relocating to Hohenzollerndamm in Berlin in mid-2017. Here, all administrative employees are working with full commitment on the best possible implementation of their tasks.
Pfando is the official sponsor of the "natural beauties" team.
With the help of our self-developed Pfando app for iOS / Android, customers can now access their bonus point rewards themselves, receive reminders about rentals and take part in competitions and promotions.
We are now also on site for our customers in Erfurt and Kiel.
5 years of Pfando!
Thanks to the entire team, we can look back on an incredible development in the first 5 years! Pfando now has 17 branches, 40 employees and more than 5,000 satisfied customers.
We are now also personally available for our customers in Hamburg, Leipzig, Mannheim, Bielefeld, Wiesbaden, Düsseldorf, Magdeburg and Dortmund.
Pfando is the first company in the industry to broadcast TV commercials on DMAX.
Thanks to the branch openings in Nuremberg, Kassel, Hanover, Cologne and Bremen, we are now close to our customers with 10 branches.
In future, a donation of one euro will be made to the Children's Heart Foundation for each contract concluded in order to contribute to the implementation of the foundation's objectives. By mid-2019, €29,581 had already been raised in this way.
Since 2012, we have also been easily accessible for our customers in southern Germany with our branches in Munich and Stuttgart.
Growth needs space: relocation of the administration and the Berlin branch to Bismarckstrasse 24.
Since the end of 2011, we can also be found in the Rhine-Main region and in Wuppertal.
Our success story begins on 02.11.2010 at Kurfürstendamm 64 in Berlin.
